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COVID-19 STATUS UPDATES & PROCEDURES

Please monitor this page for our current status updates and procedures during the COVID-19 outbreak.

Getting Pet Food & Supplies

We're offering the following options to get your pet food and supplies. Click Shop Now to place an order online, or call us at (630) 470-9739 

Home Delivery

  • Free delivery on all orders during the state mandated lockdown
  • No need to be home, just make sure you provide us with a secure drop-off location.
  • We aim to deliver in 24 hours or less but cannot guarantee a specific delivery time.
  • We expanded our delivery radius to 6 miles. If you're just outside our delivery area, please call us at (630) 470-9739, and we'd be happy to make arrangements for delivery if we are able.

Check Delivery Eligibility

Curbside Pickup

  • If placed during store hours, your order should be ready for pickup in 1-hour or less. You will receive an email notification when your order is ready.
  • Call us at (630) 470-9739 when you arrive to pick up your order.

No Returns Accepted

For the safety of our staff, we cannot accept returns at this time.

Cleanliness & Sanitation

We are following CDC guidelines and making extra efforts to clean and sanitize high-touch areas of our store. Each day we are designating a Sanitation Supervisor to disinfect these surfaces regularly. However, these extra precautions cannot entirely eliminate the risk. Therefore, if you or someone you are in close contact with is a senior or immunocompromised, please do not shop in our store at this time. Instead, please use one of the options above to get the pet food and supplies you need.

ABOVE ALL ELSE, BE WELL AND LOVE YOUR PETS!

- Your EarthWise Pet Naperville Team